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Jun 26, 2025
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Wells Fargo Agrees to $185M Settlement for Improper Mortgage Forbearance Practices

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Deadline

0 days remaining

Deadline: January 10, 2025

Total Settlement Amount

$185M

Total amount allocated for all claims

Individual Payout Range

TBD

Estimated amount per eligible claim

Proof of Purchase

Required

Must provide supporting documentation for all the information provided in each section of the claim form, including proof of damages such as delayed refinancing, increased refinancing costs, denial or reduction of personal credit lines, inability to access existing lines of credit, lost income, and other damages.

Settlement Summary

In recent legal news, Wells Fargo has reached a $185 million settlement over allegations of improper handling of mortgage forbearance during the COVID-19 pandemic. The class-action lawsuit claims that the bank moved certain customers into mortgage forbearance without their informed consent, leading to various financial damages including delays in refinancing, increased costs, denial or reduction of personal credit lines, and lost income. Many customers affected had either made an inquiry or expressed hardship, but had not explicitly requested a forbearance. The case, titled In re Wells Fargo COVID Forbearance Settlement Litigation, has implications for the broader financial and banking industry, as it highlights the importance of transparent and ethical practices, particularly in times of widespread economic instability like during the pandemic. The case serves as a reminder for companies to adhere to regulations and prioritize the interests of their customers. To qualify for a payout from the settlement, customers must have had a mortgage serviced by Wells Fargo and been placed into a COVID mortgage forbearance without adequate informed consent between March 1, 2020, and December 31, 2021. This lawsuit is significant not only because it involves one of the largest banking institutions in the U.S., but also due to the considerable amount of the payout. The settlement provides two types of payments: automatic and supplemental. Automatic payments will be distributed equally among claimants from the first $69 million of the settlement. Supplemental payments can also be claimed for additional compensation for damages directly caused by the forbearance. This case serves as a reminder to consumers to be vigilant with their financial institutions and to understand their rights.

Entities Involved

Wells Fargo
In re Wells Fargo COVID Forbearance Settlement Litigation

Eligibility Requirements

  • Must have had a mortgage serviced by Wells Fargo that was placed into a COVID mortgage forbearance without adequate informed consent between March 1, 2020, and December 31, 2021.
  • Must not have been a debtor or the co-borrower of a debtor in a Chapter 13 bankruptcy case on the date the mortgage was placed into the forbearance.

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