TAP Air Portugal Settles Flight Refund Lawsuit, Offers Full Refunds Plus 7% Compensation

Deadline
Deadline: August 5, 2025
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
Proof of purchase and certification of refund request may be required. Supporting documents—such as receipts, confirmation emails, or redacted credit card statements—must be provided to prove: you purchased a TAP flight, the flight was canceled, and you did not receive a full refund.
Settlement Summary
TAP Air Portugal, the national flag carrier airline of Portugal, has reached a settlement in a class action lawsuit regarding its refund policy during the COVID-19 pandemic. The lawsuit alleged that the airline failed to provide full refunds to passengers after canceling flights between March 1, 2020, and December 31, 2021. Customers who purchased tickets within this timeframe and requested but did not receive a full refund may be eligible for compensation. TAP Air Portugal denies all allegations but agreed to settle the case to avoid prolonged litigation. TAP Air Portugal has not only agreed to provide full refunds to eligible customers but also an additional 7% cash compensation, which could set a precedent for other airlines facing similar allegations. To claim, customers must provide proof of purchase and certification of refund request before August 5, 2025.
Entities Involved
Eligibility Requirements
- Purchased a ticket from TAP Air Portugal between March 1, 2020 and December 31, 2021
- Flight was cancelled by TAP Air Portugal
- Requested but did not receive a full refund
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