System1 Agrees to $2.5 Million Settlement Over Unauthorized Automatic Renewal Subscriptions
Deadline
Deadline: February 4, 2025
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
Personal identifiers such as email addresses, mailing addresses, etc. are required to verify with defendant business records.
Settlement Summary
System1, a marketing firm that owns multiple brands including antivirus software brands Total Security Limited, PC Protect, and TotalAV, agreed to settle a class action lawsuit by paying $2.5 million. This lawsuit arose from claims that the company enrolled consumers into automatic renewal subscriptions without their consent, causing financial harm. The plaintiffs accused System1 of not clearly laying out the terms of its automatic renewal subscriptions, in violation of regulations. The settlement benefits California-based consumers who were enrolled and charged for such subscriptions between October 20, 2019, and June 30, 2024, and did not receive a full refund. Though System1 did not admit to any wrongdoing, it agreed to the settlement to resolve the case. The settlement allows class members to receive an equal share of the net settlement fund, though exact payment amounts will vary depending on participation numbers and the deduction of fees and other costs.
Entities Involved
Eligibility Requirements
- Must be a California resident
- Must have been enrolled in and charged for an automatic renewal or continuous service subscription for software offered by System1, Total Security, or Protected.net between Oct. 20, 2019, and June 30, 2024
- Did not receive a full refund of any amounts paid toward the subscription
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If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
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