Robinhood 2 Million Settlement for Order Routing Causing Worse Trade Prices

Deadline
Deadline: July 13, 2026
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
The materials reference that “supporting documentation” may be requested, but do not specify exact documents. Claims are commonly verifiable through Robinhood/brokerage trading records; the claim process primarily requires submitting the claim form with a Class Member ID (from your notice or obtained from the administrator), selecting a payment method (account credit or ACH), and certifying the submission. If mailing a paper claim, include any documentation the Proof of Claim instructions request.
Settlement Summary
Robinhood agreed to a proposed $2 million class action settlement over claims that some customers received worse prices on certain stock market orders because of how Robinhood routed and executed those orders between September 1, 2016 and September 1, 2018. The dispute centers on the National Best Bid and Offer (NBBO), which is essentially the best publicly displayed buy and sell price available across exchanges at a given moment. Plaintiffs allege that for some market buy orders, customers paid more than the NBBO offer at the time the order was routed, and for some market sell orders, they received less than the NBBO bid—suggesting inferior execution quality for trades that, in theory, should be protected from avoidable price slippage during normal market hours. The lawsuit was filed because investors claim Robinhood’s disclosures and practices around payment for order flow (PFOF)—where a broker may receive compensation for sending customer orders to particular market makers—misled users and contributed to weaker “price improvement” than they should have received. While Robinhood denies wrongdoing and the court has not ruled on the merits, the settlement is significant because it underscores how “commission-free” trading can still carry hidden costs through execution quality, and it puts real money behind the idea that best execution is not just a slogan but a measurable obligation. For eligible customers whose calculated “qualifying difference” exceeds $5, payments are expected to be distributed pro rata (with an estimated average around $17.60), often automatically credited to active accounts unless a claimant opts for an ACH payment elsewhere. More broadly, this case fits into a larger wave of scrutiny and litigation around retail trade execution, PFOF, and whether brokers’ routing incentives conflict with customers’ interest in getting the best reasonably available price. Industry rules require broker-dealers to seek “best execution” under FINRA guidance and SEC oversight, and NBBO-related execution benchmarks and order-routing disclosures (such as SEC Rule 606 reports) are designed to let regulators and the public evaluate routing practices and outcomes. Similar allegations have surfaced across the brokerage industry as retail trading surged, and settlements like this one can pressure firms to improve routing transparency, tighten execution monitoring, and make clearer to everyday investors that the true cost of a trade is not only the stated commission but also the price you actually get when your order hits the market
Entities Involved
Eligibility Requirements
- Be a U.S. Robinhood customer
- Placed one or more qualifying equity market orders between September 1, 2016 and September 1, 2018
- Qualifying trades must be market orders for stocks (not stop orders) routed during regular market hours
- For market buys: the order executed at a price higher than the National Best Offer (NBO) at the time the order was routed
- For market sells: the order executed at a price lower than the National Best Bid (NBB) at the time the order was routed
- Total qualifying price difference across qualifying trades must exceed $5.00
- If you do not have an active Robinhood account in good standing, you must submit a claim to be paid
- If you want payment sent via ACH to another financial institution (instead of an in-app credit), you must submit a claim
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Important Notice About Filing Claims
Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
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