Regal Cinemas Settles $2.5M Class Action Over Undisclosed Booking Fees in New York

Deadline
Deadline: April 21, 2025
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
No proof is required, but claimants may have to provide a movie theater or 'Cinema ID' if they did not receive a notice prior. This ID can be found on ticket receipts or on the official Regal ticket website.
Settlement Summary
Regal Cinemas found itself in hot water over allegations of non-disclosure of booking fees on its electronic ticket sales in New York State. According to the claims, Regal Cinemas failed to clearly communicate the additional charges before consumers selected their tickets, leading to misrepresented ticket prices. This practice was deemed to be in violation of New York's Arts and Cultural Affairs Law. Consequently, a class action lawsuit was filed and Regal Cinemas has now agreed to a $2.5 million settlement to resolve these allegations. Despite denying any wrongdoing, this move has been perceived as a strategy to sidestep potentially hefty litigation costs. Eligible claimants may receive a refund between $5 and $25 per ticket, depending on the surcharges paid. The payment options include PayPal, Venmo, Zelle, or check, with the settlement expected to be paid out by late 2025 or early 2026, depending on court approvals and any potential appeals.
Entities Involved
Eligibility Requirements
- Must have been in the United States
- Bought an electronic movie ticket to a Regal Cinemas theater in New York State
- Used the official Regal website (not the app)
- Paid a booking fee
- Used the guest checkout process
- Made the purchase between July 31, 2023, and July 15, 2024
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If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
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