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May 20, 2025
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PillPack Settles $6.5 Million Lawsuit Over Unsolicited Telemarketing Calls

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Deadline

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Deadline: January 20, 2025

Total Settlement Amount

$6.50M

Total amount allocated for all claims

Individual Payout Range

$600 to $1.50K

Estimated amount per eligible claim

Proof of Purchase

Required

In order to file a claim online, you will need a Claim ID or the phone number at which you received telephone calls from PillPack LLC. Your Claim ID is located on the Notice that you received via mail or email

Settlement Summary

PillPack, an online pharmacy owned by Amazon that delivers medication to customers' homes, has agreed to a settlement of $6.5 million in response to a class action lawsuit. The company was accused of violating the Telephone Consumer Protection Act (TCPA), a federal law that restricts telemarketing calls and the use of automated telephone equipment. The lawsuit was filed by individuals who received unsolicited prerecorded voice calls from PillPack between March 13, 2018, and June 16, 2019, which were then live-transferred to a PillPack call center. Plaintiffs in the case alleged they never gave PillPack permission to contact them for telemarketing purposes. Despite not admitting to any wrongdoing, PillPack's settlement speaks to the broader implications of the TCPA, which is designed to protect consumers from unwanted telemarketing calls. The settlement will be divided among class members, with each individual likely to receive an estimated $600-$1,500. However, the exact payments will depend on the number of participating class members.

Entities Involved

PillPack
Amazon
TCPA
U.S. District Court for the Western District of Washington
TERRELL MARSHALL LAW GROUP PLLC
SMITH & DIETRICH LAW OFFICES PLLC
PARONICH LAW PC
KIRKLAND & ELLIS LLP

Eligibility Requirements

  • Individuals who received a prerecorded voice call from PillPack between March 13, 2018, and June 16, 2019
  • The call was live-transferred to a PillPack call center

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Important Notice About Filing Claims

Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.

If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.

Class Action Champion is an independent information resource and is not affiliated with any settlement administrator, law firm, or court. We provide settlement information as a service to help connect eligible class members with legitimate settlements.