Mazda Agrees to $1.9M Settlement over Infotainment System Glitches
Deadline
Deadline: August 1, 2025
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
Proof of expenses is required for reimbursement claims. This can include invoices, receipts, or repair orders showing the out-of-pocket expenses incurred.
Settlement Summary
Mazda has agreed to a $1.9 million settlement over allegations that its Mazda Connect Infotainment system was subjected to a variety of technical glitches, including frequent rebooting, freezing, and other malfunctions. Although Mazda denies these claims, it has agreed to provide benefits to affected vehicle owners and lessees. The settlement covers certain Mazda vehicles purchased or leased in the U.S. or its territories, with eligible models ranging from 2014 to 2023. The compensation breakdown includes reimbursements for out-of-pocket expenses related to the infotainment system repairs or replacements (up to $1,750 per vehicle for non-Mazda repair facilities), and a 24-month limited warranty extension for software updates and repairs/replacements of the Connectivity Master Unit
Entities Involved
Eligibility Requirements
- Owns or leases, or previously owned or leased, a Mazda vehicle from the specified models
- Vehicle was purchased or leased in the U.S. or its territories
- Incurred out-of-pocket expenses for repairs or replacements related to the Mazda Connect system
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