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Feb 26, 2026
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FCA US 19.7M Settlement Over Dodge Grand Caravan Sliding Door Latch Failures

Settlement Image

Deadline

Pending

Deadline: No deadline specified

Total Settlement Amount

TBD

Total amount allocated for all claims

Individual Payout Range

TBD

Estimated amount per eligible claim

Proof of Purchase

Required

Provide the affected vehicle’s 17-digit VIN. For reimbursement claims, include proof of purchase or lease and documentation showing out-of-pocket payment for qualifying repairs (e.g., invoices/receipts). If repairs were performed under warranty, provide the servicing dealership information and any available service records.

Settlement Summary

FCA US (Fiat Chrysler Automobiles) agreed to a proposed $19.7 million class action settlement over allegations that certain 2017–2018 Dodge Grand Caravans—specifically those built in 2017—were fitted with rear power sliding door lock actuators and/or latches that can mechanically fail, leaving the doors unable to reliably lock or unlock. For owners of a family-focused minivan, that kind of malfunction isn’t just an annoyance: it can create safety and security concerns (for example, difficulty securing the vehicle or ensuring doors are properly latched), and it can lead to repeated repair visits and out-of-pocket costs. The lawsuit was filed because plaintiffs claimed FCA US knew or should have known about the defect and that consumers paid for a vehicle that didn’t perform as promised, while FCA US denies wrongdoing and the court has not determined liability. Even so, the settlement is significant because it offers concrete relief: reimbursement for qualifying repair expenses (with documentation) and an extended warranty covering future repairs for up to 10 years from the in-service date or 100,000 miles, whichever comes first—an approach commonly used in auto defect cases to address both past losses and ongoing risk for owners who haven’t yet experienced the failure. More broadly, this case fits a familiar pattern in the auto industry, where recurring component problems—especially those affecting doors, locks, and latching mechanisms—often surface through consumer complaints, dealership service records, and defect investigations, and then get resolved through class settlements that standardize compensation and repairs. While this settlement is not the same as a government-ordered safety recall, it operates alongside the wider regulatory backdrop in which manufacturers must comply with federal vehicle safety rules and, when a safety-related defect is identified, coordinate remedies and reporting through the National Highway Traffic Safety Administration (NHTSA), making extended-warranty-and-reimbursement deals an important tool when disputes arise over whether and how a widespread defect should be fixed for everyone impacted.

Entities Involved

FCA US
Fiat Chrysler Automobiles
Dodge
Dodge Grand Caravan
Authorized FCA US dealerships
fcarecallreimbursement.com (settlement website)
Court (final approval hearing authority)

Eligibility Requirements

  • Purchased or leased a 2017–2018 Dodge Grand Caravan in the United States
  • Vehicle was built between January 1, 2017, and December 31, 2017
  • Class membership appears to include owners/lessees regardless of whether the defect occurred (benefits differ based on repairs)
  • To seek reimbursement, must have qualifying out-of-pocket repair costs related to rear power sliding door lock actuator/latch issues
  • For warranty-extension repairs, must present the vehicle for service at an authorized FCA US dealership within the coverage limits (up to 10 years from in-service date or 100,000 miles, whichever comes first)

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Important Notice About Filing Claims

Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.

If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.

Class Action Champion is an independent information resource and is not affiliated with any settlement administrator, law firm, or court. We provide settlement information as a service to help connect eligible class members with legitimate settlements.