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Jun 1, 2025
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Fandango Settles $9M Class Action Lawsuit Over Undisclosed Online Ticket Fees

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Deadline

0 days remaining

Deadline: March 31, 2025

Total Settlement Amount

$9M

Total amount allocated for all claims

Individual Payout Range

$5 to $10

Estimated amount per eligible claim

Proof of Purchase

Required

Provide proof of your Fandango class action settlement membership by providing the Unique ID and Confirmation Code on the notice received by email. If you did not receive this information, contact the Fandango settlement administrator to verify your identity and receive further information on how to file a claim.

Settlement Summary

Fandango, a renowned movie ticket seller, has resolved a $9 million class action lawsuit alleging unfair practices. The dispute centered on Fandango's failure to clearly disclose a convenience fee for online movie ticket purchases in New York state, ostensibly breaching the New York Arts and Cultural Affairs Law (NYACAL). The undisclosed fee was perceived as a bait and switch tactic, deceiving consumers and leading to this legal action. It's important to note that although the lawsuit has been settled, the court has not made any official declarations of wrongdoing on Fandango's part. The NYACAL is a comprehensive legal framework regulating various facets of arts and culture in New York, including public entertainment aspects which Fandango allegedly contravened. The implications of this lawsuit could extend beyond Fandango, potentially impacting other businesses that employ similar fee structures. This case serves as a reminder to online businesses to ensure transparency with their pricing, given the increasing scrutiny and legal risk related to hidden fees. Individuals who paid the undisclosed convenience fee for electronic tickets to any movie in a New York theater via Fandango's platforms between August 29, 2022, and March 11, 2024, may qualify for a payout. Payout options include a $5.00 cash payment or a $10.00 coupon or voucher for "Fandango at Home".

Entities Involved

Fandango
New York state

Eligibility Requirements

  • Must be an individual in the United States
  • Paid a convenience fee to purchase electronic tickets to any movie in any New York state movie theater from Fandango's website, mobile phone application, or any other Fandango owned or operated online platform between August 29, 2022, to and through March 11, 2024

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If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.

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