Upstart Network 27.5 Million Settlement Over Post Bankruptcy Loan Communications

Deadline
Deadline: March 9, 2026
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
No proof is indicated as required (listed as N/A).
Settlement Summary
Upstart Network is a fintech platform that partners with banks and other lenders to originate and service consumer loans, and like many loan servicers it communicates with borrowers about payments and may report account status to the major credit bureaus. Bankruptcy changes that relationship: once a borrower files, the automatic stay generally bars most collection activity, and a discharge can permanently prohibit attempts to collect discharged debts. The settlement described here focuses on what happened after bankruptcy filings—allegations that borrowers still received loan-related communications, had payments processed, or saw credit reporting tied to Upstart-managed accounts during a period when federal bankruptcy protections may have limited those actions. The class action was filed to address claims that such post-bankruptcy conduct could violate the U.S. Bankruptcy Code’s automatic stay/discharge injunction and related consumer-protection standards by pressuring consumers to pay, creating confusion about whether a debt is still owed, or harming credit profiles. A $27.5 million settlement is significant because it signals that bankruptcy compliance is not just a legal technicality for servicers and fintech intermediaries—it’s a core operational risk area involving call/email templates, payment processing controls, and credit reporting workflows. Cases like this echo broader litigation against debt collectors, lenders, and servicers over post-bankruptcy billing statements and credit reporting accuracy, and they sit alongside regulatory expectations under the Fair Credit Reporting Act and the Fair Debt Collection Practices Act (as applicable), as well as oversight of consumer financial practices by agencies such as the CFPB—highlighting an industry-wide need for tighter system “bankruptcy flags,” audit trails, and communication guardrails when an account enters bankruptcy status.
Entities Involved
Eligibility Requirements
- Had a loan that was originated through or serviced by Upstart Network (Kentucky)
- Filed for bankruptcy
- After the bankruptcy filing, Upstart sent you communications about the loan and/or
- After the bankruptcy filing, you made payments to Upstart and/or
- After the bankruptcy filing, Upstart reported your account to credit reporting agencies
- Submit a claim by the deadline (3/9/26)
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Important Notice About Filing Claims
Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
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