Ocwen Loan Servicing Settlement Undisclosed Amount Overcharged BPO Hybrid Fees

Deadline
Deadline: September 29, 2025
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
If you have a notice (postcard/email) with a Unique ID and include it on your claim, additional documents generally are not required. If you do not have a Unique ID or your information cannot be validated, you may be asked to provide documentation showing the Ocwen-serviced loan and that BPO and/or Hybrid valuation fees were assessed/paid (or assessed but unpaid for potential California reversals).
Settlement Summary
Ocwen Loan Servicing, a major mortgage servicer, agreed to resolve a class action accusing it of overcharging borrowers for property-valuation add-ons commonly used in servicing and default management—Broker Price Opinions (BPOs) and “Hybrid” valuations (a mix of automated data and human review). The lawsuit centers on allegations that, between November 5, 2010 and September 29, 2017, Ocwen billed borrowers amounts that included undisclosed markups rather than charging only the actual cost of the third-party valuation, which borrowers say made their mortgage-related fees higher than represented. The case was filed to challenge whether those marked-up charges were lawful and properly disclosed, and it matters because mortgage servicing fees can accumulate quickly and are often paid by consumers who have little ability to shop around or negotiate. Although Ocwen denies wrongdoing, the settlement offers eligible class members about $60 per BPO fee and $70 per Hybrid fee (with a California subclass potentially receiving credits or reversals for unpaid assessed fees if their loans are still serviced by Ocwen), and it creates a mechanism for borrowers to seek compensation by submitting a claim by September 29, 2025. More broadly, this dispute fits a recurring pattern in mortgage-servicing litigation: claims that servicers or their vendors profited from “pass-through” services—like property inspections, valuations, or other default-related charges—by adding markups that weren’t clearly disclosed or contractually permitted. The industry operates under a web of mortgage contract terms and consumer-protection rules, and regulators have long focused on transparency and accuracy in servicing, including how fees are assessed and described; cases like this reinforce that even routine servicing line items can trigger legal exposure when borrowers allege the amount charged exceeds the true cost without clear disclosure.
Entities Involved
Eligibility Requirements
- You are a U.S. resident with a home loan that was serviced by Ocwen Loan Servicing
- You were charged and paid fees for Broker Price Opinions (BPOs) and/or Hybrid Valuations
- The BPO/Hybrid fees were assessed during the class period: November 5, 2010 through September 29, 2017
- For California sub-class benefits: you are a California resident who was charged for BPO/Hybrid services during the same timeframe
- For certain California relief (credits/reversals): you still have a loan serviced by Ocwen and have unpaid assessed BPO/Hybrid fees eligible for reversal
- You submit a timely claim form by September 29, 2025 (online or by mail)
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Important Notice About Filing Claims
Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
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