NorthBay Healthcare 15 Settlement Over Patient Data Shared via Website Tracking Tools

Deadline
Deadline: March 12, 2026
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
No documentation is listed as required (proof of purchase: N/A). Claimants must submit the claim form attesting under penalty of perjury that they meet the class definition and eligibility criteria.
Settlement Summary
NorthBay Healthcare, a California health system, faced a class action after patients alleged that website and patient-portal tracking tools (often called “pixels”) sent information to third parties such as Facebook and Google between Nov. 29, 2020, and May 14, 2024. These tools are widely used across industries to measure ad performance and user behavior, but in healthcare they can become especially sensitive because routine web interactions—like scheduling, portal logins, or browsing condition-related pages—may be linked to a person’s identity or health context. The proposed settlement covers California residents whose personal and/or health information was allegedly disclosed without authorization through these tracking technologies. The lawsuit was filed because plaintiffs claim NorthBay’s disclosures occurred without patient consent and violated California privacy laws, underscoring growing scrutiny of how healthcare organizations use marketing analytics on consumer-facing sites. Without admitting wrongdoing, NorthBay agreed to an undisclosed settlement fund that provides eligible class members a one-time $15 payment and a one-year subscription to CyEx Privacy Shield Pro, with claim, opt-out, and objection deadlines in March 2026 and a final approval hearing scheduled that same month. The case’s significance is less about the modest payout and more about forcing healthcare providers to reevaluate tracking configurations, vendor contracts, and notice/consent practices on websites and portals. More broadly, this fits into a national wave of litigation and enforcement risk around “pixel” tracking in healthcare, where plaintiffs argue that sharing data with ad platforms can amount to unauthorized disclosure of medical information, even when the data is not an obvious diagnosis code. In California, regulations and statutes such as the Confidentiality of Medical Information Act (CMIA) and consumer-privacy frameworks like the CCPA/CPRA heighten expectations around transparency, purpose limitation, and safeguards, while federal HIPAA rules can also be implicated depending on whether the data is handled by covered entities and their business associates. Similar cases against hospitals and telehealth providers have pushed the industry toward tighter controls—minimizing trackers on patient journeys, using privacy-preserving analytics, and ensuring any necessary tools are deployed with clear consent and strict data-sharing limits.
Entities Involved
Eligibility Requirements
- Must be a California resident
- Personal information and/or health information was disclosed to a third party without authorization or consent
- The disclosure occurred via tracking tools on NorthBay Healthcare’s website or patient portal
- The disclosure occurred between Nov. 29, 2020 and May 14, 2024
- Submit a valid claim form by March 12, 2026
Featured Investigations
Stay Updated
Subscribe to our newsletter for the latest settlement updates and news.
Important Notice About Filing Claims
Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
Class Action Champion is an independent information resource and is not affiliated with any settlement administrator, law firm, or court. We provide settlement information as a service to help connect eligible class members with legitimate settlements.
