Nationwide Pet Insurance $1.4M Settlement Over Robocalls About Policy Renewal Calls

Deadline
Deadline: March 11, 2026
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
Proof is generally not required in the form of call logs or recordings. Claimants typically must provide their name and contact information, use a Unique ID and PIN from the notice (or request assistance if they don’t have one), attest they received one or more prerecorded Nationwide calls about pet insurance renewal/expiration during the class period, and certify the information is true under penalty of perjury. The administrator may ask for additional verification if needed.
Settlement Summary
The lawsuit targets a common modern nuisance: prerecorded “robocall” messages to cell phones, which many consumers view as intrusive—especially when they come from companies they already do business with. In *Blizzard v. Nationwide Mutual Insurance Company*, plaintiffs alleged that Nationwide Pet Insurance placed prerecorded voice calls about pet insurance policy renewals or impending expirations to consumers’ cellular numbers during the class period beginning January 6, 2021, without the legally required consent. Nationwide denied wrongdoing, but the parties agreed to a $1.4 million settlement fund, with eligible people who submit timely claim forms potentially receiving a modest cash payment (estimated around $17.50 per approved claim, depending on participation and deductions for fees and administration). The case was filed under the federal Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA), laws that restrict automated or prerecorded calls and generally require “prior express consent” (and in many marketing contexts, “prior express written consent”) before contacting consumers on mobile phones. These statutes matter because they create clear rules and allow for statutory damages, making class actions a powerful enforcement tool when a high volume of similar calls affects many people. For insurers and other subscription-style businesses that rely on retention outreach—renewal reminders, lapse warnings, and cross-sell efforts—the settlement underscores how easily routine customer-contact campaigns can trigger litigation risk if dialing systems, message content, or consent records aren’t carefully managed. More broadly, this settlement fits into a long-running wave of TCPA/FTSA litigation against companies in insurance, telecom, retail, and healthcare over automated calling and texting practices, where disputes often turn on whether the outreach is informational (like service or account notices) or promotional (marketing), and whether consent was properly captured and documented. Florida’s FTSA, in particular, has fueled additional suits in recent years because it can be stricter in certain respects and has prompted businesses to tighten compliance—updating consent language, auditing vendor call platforms, honoring opt-outs quickly, and maintaining detailed permission logs—so renewal reminders don’t cross the line into unlawful robocalling under state or federal rules.
Entities Involved
Eligibility Requirements
- You are a person in the United States
- From January 6, 2021 through the date of preliminary approval, you received one or more prerecorded (automated) voice calls
- The call(s) were made to your cellular phone number
- The message(s) concerned Nationwide pet insurance policy renewal and/or policy expiration
- You submit a valid claim by March 11, 2026 (online submission by that date or mailed and postmarked by that date)
- You are not excluded from the settlement (i.e., you do not opt out by the exclusion deadline)
- You are not an excluded party (e.g., the presiding judge, Nationwide and affiliated entities/employees, released parties and certain family members)
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Important Notice About Filing Claims
Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
Class Action Champion is an independent information resource and is not affiliated with any settlement administrator, law firm, or court. We provide settlement information as a service to help connect eligible class members with legitimate settlements.
