LCMC Health 1.55M Settlement Over Patient Portal Data Shared With Facebook Google

Deadline
Deadline: November 25, 2025
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
To submit a claim, claimants must provide the Unique ID from their settlement notice; online submissions also require the PIN from the notice. If the notice (and ID/PIN) is missing, the claimant must contact the settlement administrator and provide their full name and mailing address to request assistance.
Settlement Summary
The lawsuit centers on a growing concern in digital healthcare: when patients log into online portals to view test results, message clinicians, or manage appointments, the underlying website code can include tracking tools that send data to third parties. Here, LCMC Health Holdings Inc. and Louisiana Children’s Medical Center were accused of using website and patient-portal technologies that transmitted personally identifiable, nonpublic medical information and communications to Facebook and Google for the period Jan. 1, 2019, through Nov. 30, 2022—information patients typically expect to stay within the healthcare system. The case was filed because plaintiffs alleged those transmissions violated privacy expectations and legal protections around health information, and the settlement—$1.55 million plus one year of privacy-protection services for class members, with $15 cash payments to valid claimants—reflects the financial and reputational risk providers face when marketing/analytics tools intersect with sensitive health data. Even though LCMC denied wrongdoing, the agreement highlights how hospitals can be held accountable not only for data breaches, but also for behind-the-scenes data flows created by pixels, cookies, SDKs, and similar trackers embedded on patient-facing sites. Broader implications extend across the industry because similar claims have been brought against other healthcare providers over alleged sharing of health-related browsing or portal activity with ad-tech platforms, raising questions about consent, minimum necessary data practices, and vendor oversight. In the U.S., the regulatory backdrop includes HIPAA’s limits on the use and disclosure of protected health information by covered entities and business associates, along with Federal Trade Commission enforcement and state privacy and consumer-protection laws that can apply when health data is used for advertising or analytics without appropriate safeguards, pushing healthcare organizations to audit tracking scripts, tighten contracts, and redesign portals to avoid inadvertent disclosures.
Entities Involved
Eligibility Requirements
- Be a natural person (not a business/entity)
- Reside in the United States
- Be a current or former LCMC Health patient portal account holder
- Have accessed the LCMC Health patient portal at least once between Jan. 1, 2019, and Nov. 30, 2022
- Submit a valid and timely claim by Nov. 25, 2025 (to receive the $15 payment)
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Important Notice About Filing Claims
Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
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