Konnektive La Pura 5M Settlement Over Alleged Misleading Marketing and Billing Charges

Deadline
Deadline: March 8, 2025
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
No proof of purchase is required because eligibility and purchase amounts are expected to be validated using existing billing/purchase records held by the administrator; however, additional verification may be requested if needed to match internal records.
Settlement Summary
The Konnektive/La Pura settlement stems from consumer complaints about how La Pura cosmetic and supplement products were sold online—often through “free trial” or low-cost introductory offers that allegedly led to unexpected follow-on charges. In *Tan v. Quick Box, LLC*, plaintiffs alleged that marketing materials and checkout flows made product terms, pricing, or continuity billing unclear, and that consumers were billed for La Pura products during the covered period (June 16, 2016, through preliminary approval). Konnektive—described as a provider of the computer systems used to help process or manage these sales—denies wrongdoing but agreed to an up-to-$5 million settlement to avoid continued litigation, with the final fund amount set at $2 million or $5 million depending on a bench-trial outcome. The lawsuit matters because it targets not only the brand, but also a key enabling vendor in the “direct-to-consumer” sales stack, signaling that companies supporting online sales operations can face exposure when consumers allege deceptive enrollment, negative-option plans, or hidden fees. It also sits within a broader wave of class actions over subscription-style billing and “risk-free” trials, alongside related litigation like the separate Quick Box fulfillment settlement referenced in the notice, which involves similar allegations but focuses on order fulfillment rather than sales systems. These cases unfold against consumer-protection rules and enforcement priorities that require clear, conspicuous disclosure of all material terms—especially for online recurring charges—including federal and state unfair-and-deceptive-acts laws, the Restore Online Shoppers’ Confidence Act (ROSCA) framework for online negative-option features, and the FTC’s ongoing scrutiny of subscription and continuity programs in digital advertising and checkout design
Entities Involved
Eligibility Requirements
- You were billed for La Pura products
- The billing occurred between June 16, 2016 and the date of preliminary approval
- You submit a claim by March 8, 2025 (online or by mail)
- Your claim matches the purchase/billing records available to the claims administrator (if cross-checking is performed)
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Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
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