Capital One 16M Settlement for Wrongly Reported Deceased Credit Card Holders

Deadline
Deadline: February 18, 2026
Total Settlement Amount
Total amount allocated for all claims
Individual Payout Range
Estimated amount per eligible claim
Proof of Purchase
The provided notice indicates proof is not required (listed as N/A). If a claim form is needed, you may still need to provide identifying details to match you to Capital One’s records and the dispute.
Settlement Summary
Capital One has agreed to a class action settlement tied to an especially damaging kind of credit reporting error: mistakenly flagging living customers as “deceased.” When a furnisher of information like a bank sends a death indicator to credit bureaus, it can trigger immediate fallout—frozen or closed accounts, failed loan or rental applications, disrupted employment background checks, and a painful administrative maze to prove you’re alive. The settlement described at creditreportingsettlement.com involves people who were reported as deceased by Capital One in connection with a credit card account and who then disputed the report, with a February 18, 2026 deadline and no proof required to submit a claim. The lawsuit was filed because the plaintiffs allege Capital One’s reporting and/or handling of disputes led to wrongful “deceased” designations and the resulting harm, raising questions about whether the bank used reasonable procedures and properly investigated disputes. Its significance goes beyond the dollar amount: “deceased” markers are among the most severe credit file inaccuracies, and the case underscores how a single data point can cascade across the credit ecosystem. The claims sit squarely in the world of the Fair Credit Reporting Act (FCRA), which governs both credit reporting agencies and furnishers, requiring accurate reporting, prompt correction of verified errors, and reasonable investigations after consumers dispute information. More broadly, the case reflects an industry-wide problem with identity and status data—errors can arise from mixed files (two consumers’ data merged), confusion after a relative’s death, Social Security Administration death data mismatches, or internal account coding mistakes that propagate to the bureaus. Similar credit reporting class actions have targeted banks and the credit bureaus for inaccurate derogatory reporting, reinsertion of corrected items, or inadequate dispute investigations, and regulators like the Consumer Financial Protection Bureau (CFPB) have repeatedly warned that automated, high-volume dispute systems can fail consumers when accuracy breaks down. As credit underwriting and tenant/employment screening increasingly rely on bureau data and automated decisioning, settlements like this one put pressure on lenders and bureaus to tighten verification, improve dispute workflows, and treat “deceased” indicators as high-risk data requiring extra safeguards
Entities Involved
Eligibility Requirements
- You were reported as deceased by Capital One based on information related to your Capital One credit card account
- You disputed (challenged) the deceased report/notation
- You fall within the settlement’s defined class period (specific start/end dates not provided in the provided content)
- You submit a claim by the deadline (2/18/26), if required for payment
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Important Notice About Filing Claims
Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
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