Call-On-Doc Tracking Pixel Settlement Offers Up to $20 for California Users

The Call-On-Doc Tracking Pixel Settlement Offers Up to $20 for California Users settlement offers $1.80M in total, with individual payouts of $20 to eligible claimants who created a call-on-doc account while physically located in california at any time from nov. 7, 2023 through the settlement’s final judgment date; or. The deadline to file is August 29, 2026. Proof of purchase is required.
Deadline: August 29, 2026
Total amount allocated for all claims
Estimated amount per eligible claim
To submit a claim online, you must provide the login ID and PIN from the settlement notice you received. No other specific documentation requirements are stated in the provided content.
Settlement Summary
Call-On-Doc Inc., which runs an online service for arranging medical appointments, agreed to a class action settlement after a lawsuit alleged the company used “tracking pixels”—small pieces of third-party code that can collect information about how users interact with websites—in ways that violated California privacy rules. The proposed deal is intended for California users who either created an account on the site while in the state on or after Nov. 7, 2023, or who registered and began booking medical appointments in California on or after Nov. 7, 2021. Eligible people can submit a claim for cash payments of up to $20, with the exact amount depending on how many valid claims are filed, and they may receive funds via PayPal, Venmo, Zelle, or a paper check. The case was filed to challenge the legality of website tracking practices under California’s privacy framework, especially laws aimed at controlling how consumer data is collected, used, and shared online. Even though Call-On-Doc denies wrongdoing, it chose to settle for up to $1.8 million to reduce the time, cost, and uncertainty of continued court proceedings. This kind of dispute reflects a broader industry trend: as telehealth, patient scheduling, and health-related websites increasingly rely on analytics and marketing tools, plaintiffs have targeted “pixel” technology under consumer privacy expectations and California regulations—echoing similar lawsuits that argue tracking can occur without appropriate notice or consent.
Entities Involved
Related Topics
Eligibility Requirements
- Created a Call-On-Doc account while physically located in California at any time from Nov. 7, 2023 through the settlement’s final judgment date; OR
- Registered as a Call-On-Doc user and started booking one or more medical appointments in California on or after Nov. 7, 2021 through the settlement’s final judgment date (regardless of whether the appointment was completed).
Featured Investigations
Important Notice About Filing Claims
Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
Class Action Champion is an independent information resource and is not affiliated with any settlement administrator, law firm, or court. We provide settlement information as a service to help connect eligible class members with legitimate settlements.
