Atrium Health $1.5 Million Pixel Privacy Settlement for Patient Portal Tracking Claims
The Atrium Health $1.5 Million Pixel Privacy Settlement for Patient Portal Tracking Claims settlement offers $1.50M in total, with individual payouts of $10 to eligible claimants who must reside in the united states. The deadline to file is September 28, 2026. Proof of purchase is required.
Deadline: September 28, 2026
Total amount allocated for all claims
Estimated amount per eligible claim
Submit a claim form by the deadline (online or postmarked by September 28, 2026). You must provide the Class Member ID shown on your postcard or email notice and certify your patient portal account. If you cannot find the Class Member ID, you may request a paper claim form or use help/support through the official settlement website.
Settlement Summary
Atrium Health has agreed to a $1.5 million settlement in a class action alleging “pixel privacy” violations involving its MyAtriumHealth (and related MyCarolinas) patient portal. The case centers on claims that patient-portal pages used online tracking technologies (like the Meta Pixel) to collect or transmit information to third parties without the level of notice and control patients believed they should have—raising concerns about how sensitive health-related browsing activity is handled. In general, these kinds of lawsuits often involve patients who used the portal during specific time windows, in this case from January 1, 2015 through April 10, 2024, and who may be eligible depending on which period they accessed the portal. The lawsuit was filed because patients argued the tracking tools disclosed information in ways that were not adequately communicated and potentially did not align with privacy expectations for health data. Its significance lies in the fact that the settlement’s payment is pro rata (shared proportionally) and structured in eligibility groups—Group 1, covering access from January 1, 2015 to July 31, 2019, shares the main $1.5 million fund after fees and costs, while other eligible users may qualify for a smaller separate tier, but not both. This case also fits into a broader wave of similar litigation against hospitals and health systems; for example, other settlements tied to portal tracking claims (such as Memorial Health, Allina Health, and Duke University Health System) reflect a growing legal focus on whether patient-facing websites and portals properly manage third-party tracking and consent. Industry context includes the regulatory environment shaped by the Health Insurance Portability and Accountability Act (HIPAA), which governs protected health information, and the reality that many tracking practices fall into complex gray areas depending on how data is used, whether it is linked to individuals, and what privacy notices disclose—often driving these cases as healthcare organizations modernize digital patient engagement while facing increased scrutiny of their web and portal technologies, including Meta Pixel-style tools, and the way those tools may interact with user activity on sensitive health pages
Entities Involved
Related Topics
Eligibility Requirements
- Must reside in the United States
- Must have had a MyAtriumHealth or MyCarolinas patient portal account at any point between January 1, 2015 and April 10, 2024
- Must fall into one of two groups: (1) portal access between January 1, 2015 and July 31, 2019, or (2) portal access in the broader window but not Group 1
- You cannot receive payment in both groups
- Atrium Health and its affiliates, officers, and directors are excluded
- Judges, court staff, and other case personnel are excluded
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Important Notice About Filing Claims
Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.
If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.
Class Action Champion is an independent information resource and is not affiliated with any settlement administrator, law firm, or court. We provide settlement information as a service to help connect eligible class members with legitimate settlements.