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Feb 26, 2026
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Alamo Drafthouse 7.075M Settlement Over Undisclosed NY Online Ticket Fees

Settlement Image

Deadline

0 days remaining

Deadline: December 22, 2025

Total Settlement Amount

$7.08M

Total amount allocated for all claims

Individual Payout Range

TBD

Estimated amount per eligible claim

Proof of Purchase

Required

Online claims require the claimant’s unique ID and PIN (obtained by looking up the email tied to an Alamo Theaters account on the settlement site if eligible). Claimants must select a payment method (Venmo, PayPal, Zelle, or mailed check) and provide needed delivery details (e.g., handle/account info or mailing address).

Settlement Summary

Alamo Intermediate II Holdings LLC, which operates Alamo Drafthouse cinemas, agreed to a $7.075 million settlement over claims that New York customers were charged “convenience fees” for online movie tickets without those fees being clearly disclosed early enough in the checkout process. The case covers people who bought e-tickets through Alamo’s website for New York screenings between Aug. 29, 2022, and Jan. 30, 2024, and paid a convenience fee; eligible customers can submit a claim for a pro rata cash payment that generally tracks how much they paid in such fees. The lawsuit was filed because plaintiffs alleged the company’s fee disclosures violated New York Arts and Cultural Affairs Law § 25.07(4), a rule aimed at preventing “drip pricing” by requiring ticket sellers to disclose the total price—including mandatory fees—before a consumer selects tickets for purchase. Even though Alamo denies wrongdoing, the settlement is significant because it puts real dollars behind the principle that mandatory add-on charges must be transparent, and it signals to entertainment and ticketing businesses that the timing and clarity of fee disclosure can create legal exposure, not just customer frustration. More broadly, the dispute fits into a growing wave of litigation and regulatory scrutiny targeting hidden or late-disclosed fees across ticketing, travel, food delivery, and other online checkout flows. Similar class actions have challenged the way service charges are presented, and regulators have increasingly framed these practices as deceptive or unfair; for ticket sellers in particular, New York’s statute adds a specific compliance hook that can drive lawsuits when fee information is not shown prominently and early, encouraging companies to redesign purchase pages so the full price is visible before key buying decisions are made.

Entities Involved

Alamo Drafthouse Cinema
Alamo Intermediate II Holdings LLC
Alamo Theaters Ticket Fees Settlement
Alamo Drafthouse website (www.drafthouse.com)
New York Arts and Cultural Affairs Law § 25.07(4)
Venmo
PayPal
Zelle

Eligibility Requirements

  • Purchased one or more electronic tickets to a film screening at an Alamo Drafthouse Cinema location in New York state
  • Bought the tickets through the Alamo Drafthouse website (drafthouse.com), not through another platform
  • Purchase date fell between Aug. 29, 2022, and Jan. 30, 2024
  • Paid a convenience fee in connection with the online ticket purchase
  • Submitted a claim by Dec. 22, 2025 (to receive payment)

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Important Notice About Filing Claims

Submitting false information in a settlement claim is considered perjury and will result in your claim being rejected. Fraudulent claims harm legitimate class members and may result in legal consequences.

If you are unsure about your eligibility for this settlement, please visit the official settlement administrator’s website using the link provided above. Review the eligibility criteria carefully before submitting a claim.

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